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Frequently asked questions
The questions we get asked most about renting, matching and staying safe on dwella.
Getting started
What is dwella?
Who can join?
Does it cost anything?
Why do I need an account to see some things?
Finding a home
What is the difference between a room and a whole home?
How do I enquire about a property?
When do I see the full address?
Can I search with friends?
Finding a flatmate
How does flatmate matching work?
Who can see my profile?
How do I start talking to someone?
Advertising a property
Who can advertise?
Is my address made public?
Can I edit or pause a listing?
Safety and trust
How do you keep dwella safe?
What does the verified badge mean?
Should I still take my own precautions?
How do I report someone or something?
Account and privacy
What do you do with my data?
Can I delete my account?
I have a question that is not here.
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